Privacy policy

At Fusion Souq, your privacy is a top priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or make a purchase from fusionsouq.com.

1. Information We Collect

When you interact with fusionsouq.com, we may gather the following types of data:

Personal Information

  • Your name, shipping and billing addresses, email address, and contact number.

Order Information

  • Details related to your orders, payment method, and transaction history.

Device Information

  • Your IP address, browser type, time zone, and cookies, which help us enhance your shopping experience and perform analytics.

2. How We Use Your Information

We use your data to:

  • Process and fulfill your orders

  • Communicate with you regarding order updates or inquiries

  • Send promotional offers and newsletters (if you've opted in)

  • Improve our website functionality, services, and user experience

3. Sharing Your Information

Your privacy matters. We never sell your data. Information may be shared only with:

  • Trusted third parties like Shopify, secure payment providers, and shipping companies

  • Government authorities when required by UAE or KSA law

4. Data Protection

We take your security seriously by:

  • Using secure, encrypted payment gateways

  • Implementing SSL certification for safe browsing

  • Restricting data access to authorized personnel only

5. Your Rights

If you're based in the UAE or KSA, you have the right to:

  • Access your personal information

  • Request correction or deletion of your data

  • Unsubscribe from marketing communications at any time

6. Cookies

We use cookies to:

  • Maintain your session and shopping cart

  • Remember your location and language preferences

  • Analyze traffic and optimize performance

Note: You can disable cookies via your browser settings, but this may affect your site experience.

7. Policy Updates

This Privacy Policy may be updated periodically. Changes will be posted on this page with the revised effective date.

8. Contact Us

If you have any questions or concerns, please reach out:

📧 Email: fusionsouqofficial@gmail.com
🌍 Locations: United Arab Emirates | Saudi Arabia
🌐 Website: fusionsouq.com