Terms of service

Welcome to fusionsouq.com. By accessing this website or making a purchase, you agree to the following Terms of Service. Please read them carefully before using our site or services.

1. Overview

This website is operated by Fusion Souq. Throughout the site, the terms “we,” “us,” and “our” refer to Fusion Souq. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

2. Online Store Terms

  • You must be at least 18 years old (legal age of majority in the UAE and KSA) to use this site

  • You agree not to use our products for any illegal or unauthorized purpose

  • Violation of any terms may result in termination of your access or account

3. Product Information

  • We strive to display accurate descriptions and high-quality product images

  • Colors may appear differently based on screen settings or lighting

  • We reserve the right to modify, update, or discontinue products at any time, without notice

4. Pricing & Payments

  • All prices are listed in AED (UAE) and SAR (KSA)

  • Prices include VAT, unless stated otherwise

  • We accept payments via major credit/debit cards and secure payment gateways

  • Orders are processed only upon successful payment confirmation

5. Shipping & Delivery

  • Please refer to our full Shipping Policy for delivery timelines, charges, and shipping regions

  • Fusion Souq is not responsible for delays caused by couriers, customs, or external disruptions

6. Returns & Refunds

  • For eligibility and process, see our complete Return & Refund Policy

7. User Accounts

  • You are responsible for maintaining the confidentiality of your login credentials

  • You agree to provide accurate, up-to-date account information

  • Fusion Souq is not liable for any unauthorized access resulting from your failure to secure your account

8. Third-Party Services

  • We may use trusted third-party tools and platforms (e.g., Shopify, payment gateways)

  • Fusion Souq is not responsible for the content, terms, or practices of these external services

9. Intellectual Property

  • All content on fusionsouq.com — including images, text, logos, and design — is the intellectual property of Fusion Souq

  • You may not copy, reproduce, or use any content without our prior written consent

10. Changes to Terms

  • We reserve the right to modify or update these Terms of Service at any time

  • Updates will be published on this page with a new effective date

  • Continued use of the site implies acceptance of the revised terms

11. Contact Us

If you have any questions regarding our Terms of Service, feel free to get in touch:

📧 fusionsouqofficial@gmail.com
📍 United Arab Emirates | Saudi Arabia
🌐 fusionsouq.com